Frequently Asked Questions

Vintage books stacked with dried herbs and apothecary bottles on a wood table

Frequently Asked Questions


All orders take 3 to 5 days to ship from our warehouse, plus standard transit times. You will receive an email with your tracking information as soon as we ship your order.


We offer a 100% customer satisfaction guarantee. If you are not completely satisfied with our products email us within 20 days of receipt, mail back the unused portions and we will issue a full refund once we receive the product back at our facility. Unfortunately, shipping labels will not be provided, you must mail the product back at your own expense. International returns will be subject to a 10% restocking fee.


For questions about products or orders email us at info@alkalinevegannews.com. All emails will be responded to within 24 hours. We do not see all of the DMS and/or comments on Instagram.


Please consult your doctor to make sure these herbs are suitable for you, and do not counteract with any medication you are currently taking. All of our blends compliment each other and are designed to be taken together, in fact herbs are stronger in groups so they may be combined.


Please be advised, we ship from the U.S. and some international orders may be subject to custom charges upon arrival, you will be responsible for these and they will not be reimbursed. Also please note, some international orders may sit in transit for up to one month plus, we will only send a new order if the order has been stuck in transit for an excess of sixty (60) days. Please note any international returns will be subject to a 10% restocking fee.


Be very careful when typing in your address, if you type the wrong address or enter your information incorrectly we will not reimburse lost packages.

All orders ship from 980 E Lotus Dr., Silver Lake, Wisconsin 53170.


Our products are created using wildcrafted and organic herbs. Wildcrafted herbs are grown free in nature, without any human intervention like the addition of fertilizers or pesticides. This means they’re stronger, more resilient, and more potent than other herbs. Our vegetable capsules are plant-based, and suitable for consumption by individuals with specific dietary preferences and those with religious backgrounds. They are non-GMO and free of gluten, preservatives and allergens.